Symptoms
After the first subscription purchase without filled Microsoft Cloud Agreement, the next attempts to fill it during purchase in Online Store/RCP/PCP
does not work properly.
The following coniditions should be met to reprodce the issue:
Buy the first Office 365 subscription on the account, and do not fill MCA;
Buy the second subscription thorugh
Online Store/RCP/PCP
on the account and fill MCA;- When all subscriptions are provisioned it could be seen that MCA is not accepted both on the OA and MS Cloud
Cause
Software-related issue APSA-20884.
Resolution
Upgrade Office 365 application to the latest version. As a workaround, it is possible to fill MCA form thorough the Customer UX1 panel.