Symptoms

Unicode symbols stay HTML-encoded in the Description field on the CCPv1 > Account > More Tools > SSL Certificates screen.

All non-ascii symbols stay HTML-encoded in the Description field of CCPv1 > Account > Account Settings > More Tools > SSL Certificates screen (Screen ID: 2.11.39.11).
For example, Japanese hieroglyph is displayed as 次 and French é symbol is displayed as é

Cause

Software-related issue #POA-115061: "Unicode symbols stay HTML-encoded in the "Description" field on the "CCPv1 > Account > More Tools > SSL Certificates" screen".

Resolution

Contact pta@odin.com or TAM to trace the status of the issue.

Internal content