Symptoms
Several periodic tasks were not executed in scheduled time in the past.
The tasks are still not processed, since last reschedule.
It is not possible to reschedule these task to another time.
Periodic task
Synchronize resource usage for APS application instance...
hangs inRunning
state in caseNo route to host (Host unreachable)
Following error could be found in
core.log
:180303 23:03:13 INFO [org.apache.http.impl.client.DefaultHttpClient] (EE-ManagedExecutorService-sync-resource-usage-Thread-13) I/O exception (java.net.NoRouteToHostException) caught when connecting to {s}->https://192.168.1.54:443: No route to host (Host unreachable)
Where
192.168.1.54
is IP address of Endpoint Host for corresponding application instance.
Cause
All Java threads were occupied by Synchronize resource usage
and were not released since the task was not completed successfully. The task remains in running
state despite of raised exception.
The behavior was recognized as a software issue with ID POA-115023.
Resolution
Collect debug information for further analysis by following steps:
Login to OA core node and get PID of Java process. For example:
[root@poa ~]# jps 31811 Jps 667 jboss-modules.jar
Execute
kill -3 667
.Save copy of
/var/log/pa/console.log
from Core node. (it could be required to perform deeper analysis).- Restart
pa-agent
andpau
services on Odin Automation core node as described in the article.
Please contact Technical Account Manager or a member of Pooled Technical Associates team to trace a status of the request.