Symptoms

Unable to obtain Service Plan description in the Online Store: the More details [?] link does not work.

Cause

Code flaws in the /usr/local/bm/templatestore/webroot/http/info.php source code file on the Online Store node.

Resolution

Check the common Apache /var/log/httpd/error_log file on the Online Store node and obtain all the entries marked as PHP Fatal error. Then check its origination and try to fix.

Internal content

Link on internal Article