"Error: null value fetch." on attempt to get APS-resource

Modified on: Wed, 29 Jan, 2020 at 2:01 AM

Business Automation Business Automation:7.3 Business Automation:7.x Operations Automation Operations Automation:7.2 Operations Automation:7.3 Operations Automation:7.x

Symptoms

Possible scenarios:

APS-screen in CCP is loading forever. Browser console log contains the error:
```
{
"error": "APS::Util::Exception",
"message": "Error: null value fetch."
}
```

Order in BA fails with error:

APSC: Internal Server Error: Provision Function exception 'Rest\ResrException' with message 'Error: null value fetch.' in /usr/share/aps/php/aps/2/apsc.php:383

Cause

It can be a result of bug APS-42619 - database contains duplicate entries in aps_relation_info table.

Resolution

Contact your Technical Account Manager or PTA team (pta@odin.com) to trace the status of APS-42619 and discuss possible workaround.

Internal content

Link on internal Article

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