Symptoms

Office 365 Provisioning subscription task fails:

"code": 500,
"message": "The parameter is invalid",

sitelog error:

<ErrorMessage>The format of Name in the AddDomainRequest structure is not valid</ErrorMessage>
<RequestId>00000000-0000-0000-0000-000000000000</RequestId>
<ParameterName>Name</ParameterName>

Cause

The domain contains national symbols: for example, or some cyrillic chars.

This behavior has been submitted to Odin Development team as Request #APSA-165: "Can not add IDN domain to O365".

Resolution

Please contact pta@odin.com or TAM to trace the status of the request.

Internal content