Symptoms
- Login under a Customer Account to CCPv2 using Internet Explorer 11
- Go to Account > Orders and Invoices
- Click on any Invoice
The screen hangs on loading.
Cause
The issue is caused by PBA-82449 "It is not possible to view an Invoice in CCPv2 using IE 11"
Resolution
Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the software-related issue. As a workaround, any other supported browser can be used.