Symptoms
Task to provision Plesk to Windows VM in VZ 7 fails with error:
Command: cmd Code: 1 stdout: null stderr: The filename, directory name, or volume label syntax is incorrect. .. Change Service Plan failed: Parallels Operations Automation error #error_code #0, extype_id #1, module_id #Common, Internal error: APSC: Command execution failed.
VM2VF log (
/var/log/pa/vps.vm2vf.log
) shows that Instance Manager failed to create a directory:"programPath" : "cmd", "arguments" : [ "/c", "mkdir \"C:\\Program Files\\APS\\0c08ffa5-c0e6-43f5-9a88-c80583cb067f\"", null ], "stdin_str" : null, ............ "exec_rc" : 1, "stdout_str" : null, "stderr_str" : "The filename, directory name, or volume label syntax is incorrect.\r\n" }</payload></Envelope> to destination queue://client
Attempt to create folder manually through VZ tools fails as well:
[root@server ~]# prlctl exec server.vm01.org "cmd /c mkdir \"C:\\Program Files\\APS\\0c08ffa5-c0e6-43f5-9a88-c80583cb067f\"" The filename, directory name, or volume label syntax is incorrect.
Cause
The situation is caused by software issue #CCU-16720.
The fix is included in Odin Automation Premium 7.2.
Resolution
Consider upgrading your OA Premium installation to version 7.2. Contact your Technical Account Manager or PTA team (pta@odim.com) to trace the current status of #CCU-16720 in OAP 7.1