Office 365: importsubsCSP.py script fails with "The CSP customer does not exist" : CloudBlue Technical Support

Office 365: importsubsCSP.py script fails with "The CSP customer does not exist"

Modified on: Thu, 23 Jan, 2020 at 1:26 PM

Business Automation Business Automation:7.2 Business Automation:7.x Operations Automation Operations Automation:7.1 Operations Automation:7.x

Symptoms

During Office 365 CSP migation procedure importsubsCSP.py script fails with:

 HTTP Error 500: Internal Server Error(The CSP customer xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx does not exist.)

Cause

The cause is a software-related issue APSA-18978.

Resolution

The issue has been fixed in the Office 365 package version 17.1.1. Please contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to schedule an Office 365 update.

As a temporary workaround the regular importSubsCSP.py should be replaced with the new one from Office 356 package version 17.1.1.

Also, the fixed script can be downloaded importSubsCSP.py.

Internal content

py

importSubsCS...

(14.7 KB)

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