Symptoms

OA is used without Billing.

New resource type was added to a Service Template in OA.

The following instruction was followed, but new resource did not appear in the subscription:

http://download.automation.odin.com/oa/7.0/oapremium/portal/en/operations_providers_guide/index.htm?fileName=37555.htm

Cause

The issue is acknowledged as POA-112751.

Resolution

As a workaround it is possible to use Migrate to another Service Template option, setting the same Service Template as a destination.

Internal content