Symptoms

An empty box is displayed in CCP v2 at Home > Users > Add New Users for Assign services to new users menu.

The subscription does not have any resources that could be assigned to users as a service.

Cause

Such behavior has been confirmed as a product issue with internal ID APS-42989.

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #APS-42989

Internal content