Symptoms
Provider has configured GeoIP database folder as described in OA Billing Provider's Guide. Then billing application node was migrated to CentOS 7 according to KB #130127. But folder with GeoIP database was not copied to the new server.
Cause
This behavior is recognized as a software issue with ID POA-112393 (Folder of GeoIP database is not migrated from CentOS 6).
Resolution
- Make sure that file /usr/local/bm/etc/ssm.conf.d/global.conf contains variable
path_geoip_db
in section[environment]
, create it if necessary according to OA Billing Provider's Guide. - Create a new folder providing the same path as defined in the variable
path_geoip_db
. - Download the most recent version of GeoIP database from here and put it to the folder from step 2.
- Restart
pba
service