Symptoms

Random orders fail with error:

HTTP server returns error with code on/jsonARJUNA016053: Could not commit transaction."."

The following error is present in the /var/log/pa/core.log log file of OA MN:

Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getLocale returning com.parallels.pa.service.i18n.rest.Locale@32f1ef12
Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getInstalledLocales returning [com.parallels.pa.ser
vice.i18n.rest.Locale@32f1ef12, com.parallels.pa.service.i18n.rest.Locale@11b9ef23]
Jul 17 13:47:58.580 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer entry: com.parallels.pa.service.proxy.ejb.ProxyFileManagerBean.listProxyFiles(pem, available_locales.list)
Jul 17 13:47:58.581 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.proxy.ejb.ProxyFileManagerBean.listProxyFiles returning []
Jul 17 13:47:58.581 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.tracer exit: com.parallels.pa.service.i18n.ejb.InternationalizationBean.getAllowedLocales returning [en_US, es_ES]
Jul 17 13:47:58.588 : DBG [pau-rest-endpoints:5553 pa-rest-task-182:2195 pau]: c.p.p.s.a.e.APSExceptionMapper Error occurred javax.ejb.EJBTransactionRolledbackException: Transaction rolled back
...
Jul 17 13:47:58.588 :   at com.parallels.pa.service.i18n.api.Internationalization$$$view292.getAllowedLocales(Unknown Source)
        at com.parallels.pa.rest.branding.BrandingManagementService.locales(BrandingManagementService.java:75)
        at com.parallels.pa.rest.branding.BrandingManagementService$Proxy$_$$_WeldClientProxy.locales(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor817.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:139)
        at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:295)
        at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:249)

/var/log/pa/console.log contains the errors:

170717 08:58:56 ERROR [stderr] (p: default-threadpool; w: Idle) java.io.IOException: No space left on device

Cause

Disk space shortage on OA Management Node.

Resolution

Make sure there is free space available on OA MN and restart the services

Internal content