Symptoms
One can create duplicated MX record for a domain.
- Proceed to PCP > Domains > example.com > DNS records > Add new DNS Record.
- Create new MX record.
- Create another MX record with the different data.
- Edit record data of the new record and enter the same parameters as for the MX record, created at step 2.
- Duplicated DNS record successfully created.
As a result, record cannot be correctly propagated to the NS server.
Cause
Issue is acknowledged as POA-111777.
Resolution
Remove one of the records and repropagate domain to the nameserver using the pem.syncNameServer
API method.
Contact your Technical Account Manager to trace the status of the issue.