Symptoms

A Dump webspace skeleton or Creating virtual host directory structure task fails with an error like:

Error: truepath /var/www/vhosts/30/106897/webspace/httpdocs/images/templateimage_01.gif: No such file or directory (errno 2).

Cause

The website template does not contain folder information:

[root@hostname ~]# zipinfo  template.zip  | egrep '/$'
[root@hostname ~]#

Resolution

  1. Unpack the template file

    [root@hostname ~]# unzip template.zip
    
  2. Repack it

    [root@hostname ~]# zip -r  template-new.zip readme.txt website-apache website-common website-iis webspace-apache webspace-common webspace-iis
    
  3. Check that folder entries appeared in archive:

    [root@hostname ~]# zipinfo  template-new.zip  | egrep '/$'
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 website-apache/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 website-common/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 website-iis/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-apache/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-common/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-iis/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 website-common/images/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-apache/certs/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-apache/cgi-bin/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-apache/webstat/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-common/images/
    drwxr-xr-x  3.0 unx        0 bx stor 17-May-31 16:20 webspace-iis/tests/
    
  4. Upload fixed template via PCP > Services > Web Hosting > Website Templates.

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