Symptoms
French keyboard layout requires <shift>
key to enter digits.
It is unable to enter digits in this way on Acronis Cloud Backup
APS application screens, for example here: CCP > Backup (tab) > Add New Backup User (button) > Existing user > Storage (GB) (field)
.
Cause
The root cause of this behavior - clause in the /aps/2/packages/fa0a.../js/events.js
file in the application package directory on Management Node:
if ((e.shiftKey || (e.keyCode < 48 || e.keyCode > 57)) && (e.keyCode < 96 || e.keyCode > 105))
Resolution
Please contact Acronis technical support in order to resolve this issue - it is related to Acronis Backup Cloud
APS application source code.