Symptoms
Provider or Customer tries to create OACI VE image via PCP or CCP. Operation fails within a several seconds, VE switches its status to Image creation failed.
On source hardware node the following lines could be found in
/var/log/parallels.log
:Task '20Task_MigrateVmSource' with uuid = {3973a8bb-1c73-432a-980b-75d3fc662177} was finished with result PRL_ERR_LICENSE_NOT_VALID (0x80011000) ) ...(DspCmdDirVmMigrate)
There is a valid license on hosting Virtuozzo node.
PCP > Operations > Tasks > Cloud Infrastracture log
contains error:Make sure you typed the key correctly or contact the Parallels support team for assistance.`.
License on Storage node is Expired. It could be checked as:
[root@image2 ~]# vzlicview Searching for installed licenses... VZSRV status="EXPIRED" version=6.0 serial="AAAAAA-AAAAAA-AAAAAA-AAAAAA-AAAAAA" expiration="11/05/2017 07:59:59" graceperiod=54000 key_number="PSBM.01111111.0000" cpu_total=8 ct_total="unlimited" rku_allowed=1 platform="Linux" product="PSBM" nr_vms="unlimited" architecture="x86" architecture="x86_64"
Cause
According to Documentation, storage node should not require Virtuozzo license for its operations.
Resolution
Login to Storage node and remove expired license, as:
[root@image2 ~]# vzlicload -r AAAAAA-AAAAAA-AAAAAA-AAAAAA-AAAAAA license AAAAAA-AAAAAA-AAAAAA-AAAAAA-AAAAAA was removed successfully.
Check license status:
[root@image2 ~]# vzlicview Searching for installed licenses... No licenses installed.
- Try to create Server image again.