Symptoms
PayPal recurring payment is stuck in Hold status.
E-transaction is in the status "Processing", the comment is Capture declined. Reason: The payment is .
Cause
BA relies on PaymentStatus
returned by PayPal. Empty status in the message (Capture declined. Reason: The payment is .`) means PayPal did not return any PaymentStatus in the response.
Resolution
Contact PayPal Team to get clarifications about the payment status and the reason this status was not returned in the initial response.