Symptoms

When switching between tab Additional Info and some other tab of some Reseller account one can observe the following UI error:

Parse page error: Window BM::Account_MyResellersListXML not found

Cause

Observed behaviour caused by software-related issue #PBA-79822 ("Exception in UI: "Parse page error: Window BM::Account_MyResellersListXML not found"").

Resolution

To workaround this issue it is enough to reopen the reseller from Operations > Resellers menu.

Contact your Technical Account Manager or Pooled Technical Associate at pta@odin.com in order to clarify the status of #PBA-79822.

Internal content