Symptoms

OSA installation has been upgraded to 7.0 version. During the upgrade, existing brands have been migrated to new Branding nodes.

OACI VE console tab shows the error for all Virtual Environments:

Session Closed. Please click on Reset Console

Cause

New Branding nodes are not updated with the required OACI console configuration. The issue is going to be addressed in software improvement request CCU-13432.

Resolution

Contact Odin Technical Support to apply the fix.

Internal content

Link on internal Article