Symptoms

General tab of Azure CSP application (CCP > Microsoft Azure > General) shows the following warning for 2core resource:

"Price is undefined for this resource. Contact your provider for details."

Also, Rate and Amount columns contain $0 value, while Consumed contains a normal one, 1384.366934 for instance. The rest of the resources are OK: all columns contain valid data.

Cause

Software-related issue #APSA-16193: "Azure billing is incorrect".

But this issue could be faced on Azure CSP application version 3.2-10 or later. The reason of such behavior: malformed format of the Microsoft API response.

The only resource appearance is affected, functionality is untouched. Microsoft has been notified about such inconsistency.

Resolution

Please contact pta@odin.com or your Account Manager to trace the status of the request to Microsoft with APS application developers.

Internal content