Symptoms

Task "Set password for user 'John.Doe'" fails with the following output:

The mandatory parameter 'method_id_' is missing in the list of parameters for task dispatcher

The same error can be found in poa.log on the Management Node:

Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [SCPObjTaskExecutor<class Plesk::AD::sc_impl>::doExecuteTask] task execution requested: taskDispatcher_ getOU
Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [SCPObjTaskExecutor<class Plesk::AD::sc_impl>::doExecuteTask] SC PObj task execution requested: taskDispatcher_ getOU
Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [TaskExecutorRegistry::doExecutePObjTask] SC PObj task execution requested: getOU taskDispatcher_
Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [TaskExecutorRegistry::doExecutePObjTask] SC PObj task execution, factory found: getOU taskDispatcher

Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [PObjTaskExecutor<class Plesk::AD::OrganizationUnitImpl>::doExecuteTask] PObj task execution requested: taskDispatcher_
Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [SDK::Platform::NamedFunctionExecutor<class Plesk::AD::OrganizationUnitImpl,class SDK::Platform::blob,class SDK::Platform::Properties>::executeNamedFunction] Function execution requested:taskDispatcher_
Oct 10 10:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c ActiveDirectory 921314520]: [Plesk::AD::OrganizationUnitImpl::taskDispatcher_] ===> ENTRY
Oct 10 11:00:50 host1 : DBG [task:68592542:229771 1:10668:2a0c lib 921314520]: [Plesk::AD::OrganizationUnitImpl::taskDispatcher_] {module_id="TaskDispatching"; code="40"} The mandatory parameter 'method_id_' is missing in the list of parameters for task dispatcher

Cause

The task fails due to software related issue #POA-107566, the issue is relevant for OA versions 6.0.1 - 6.0.6.

Another possible cause is pau service interruption during scheduling the task, resulting in missing task properties.

Resolution

Cancel the task and retry the same operation.

Contact your Technical Account Manager or Pooled Technical Associate Team via pta@odin.com in order to trace the current status of #POA-107566.

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