Symptoms
Office 365. Provisioning "Subscription"
is having Rescheduled
status for a long time with the following output:
Task name
Provisioning "Subscription" for APS application Office 365
Task description
Provisioning resource xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx of type 'subscription' (http://www.parallels.com/Office365/Subscription/1.3) for APS application 'Office 365-16.8.2-1'. Additional info: Waiting for Async Phase
Queue status
Rescheduled
Last execution output
Operation pending. Provisioning is being executed by the application.
Additional info: Waiting for Account creation
Subdomain input field is displayed in Customer CP for this subscription.
Cause
Office 365 Tenant
Resource Type activation parameterAutomatically provision service
is set toOff
.- Subdomain form customizations are not applied correctly.
Resolution
Submit a subdomain for subscription by using provided input field.
If task is not completed in mentioned time frame, contact Odin Technical Support(support@odin.com).