Symptoms

OSA platform has been upgraded to 7.0.

Some brand had a custom skin on the previous version.

Logging in to CCP under this brand shows no navigation bar available.

Cause

Product issue POA-108566: top frame height is not determined dinamically because of exception in setTopFrameHeight

Resolution

As a permanent solution, the old skin should get re-packaged to comply with the new APS 2.0 skin standard, see more details here.

As a workaround, edit /usr/local/pem/wildfly-8.2.0.Final/ext/pem/common/js/tools.js and adjust top_frame_height value inside generatePEMFrames function:

 if (getSkinVersion() === "3") {
     top_frame_height = '90';
  }

Internal content