Symptoms
The task Complete removal of organization
related to the subscription that is being removed from OA fails with the following error:
Failed to delete organization 'LDAP://<AD_PATH>'. Please delete all the users under this organization first.
Example of the AD path to OU:
LDAP://OU=SXXXXXXXXX,OU=RXXXXXXXXXX,OU=Hosting,DC=Some_Provider_Name,DC=local
Cause
For security reasons OA does not delete Active Directory Organization Units that contain existing users.
Resolution
- Delete the users under the mentioned organization unit;
- Restart the task