Symptoms

The following messages are displayed in either provisioning task output or in Customer CP for Office 365 subscriptions:

Admin account is being provisioned
Subscription is being provisioned

Same time, corresponding account and subscription already created on the Microsoft Cloud side.

Cause

Office365/Tenant APS resource is not consistent: some of the mandatory properties are empty.

Resolution

Contact Odin Technical Support to investigate the root cause of such inconsistency.

Internal content

Link on internal Article