Symptoms

Home > System > Users is loading slowly or fails to be opened with apache timeout.

Cause

LoginAudit table grow too big. Check it with the query:

The database table "LoginAudit" has too many records and selects from it takes too much time. The issue is considered to be a bug, its id is #PBA-66021 ("Users screen cannot be opened with timeout").

Resolution

Contact Odin support for assistance.

Internal content

Link on internal Article