Symptoms
An attempt to start PEM
service results in the error:
The service did not respond in a timely fashion
The service hangs in starting state afterwards.
The Event Viewer logs the message continuously:
The specified resource type cannot be found in the image file
In fact the error message is not related to the problem, it is just logged every time the service is started, and it is trying to do that in cycle.
PAU
service was started successfully, but its log file C:\Program Files (x86)\SWsoft\PEM\jboss-eap-6.2\standalone\log\standalone.log
contains the error:
160902 17:32:59 INFO [org.hibernate.service.jdbc.connections.internal.ConnectionProviderInitiator] (ServerService Thread Pool -- 59) HHH000130: Instantiating explicit connection provider: org.hibernate.ejb.connection.InjectedDataSourceConnectionProvider
160902 17:33:00 WARN [org.jboss.jca.core.connectionmanager.pool.strategy.OnePool] (ServerService Thread Pool -- 59) IJ000604: Throwable while attempting to get a new connection: null: javax.resource.ResourceException: Could not create connection
...
Caused by: java.sql.SQLException: Network error IOException: Connection refused: connect
Cause
MSSQL
service is down on the Database Server.
Resolution
- On the OA Management Node, open Task Manager and kill
watchdog.exe
process. - Stop
PAU
service. - On the MSSQL database server, start
MSSQL
service. - Start
PAU
service back. - Start
PEM
service back.