Order failed with error "Instance of application with id 113 and version '4.0.1-70.1' can not be provided: there is web hosting, VPS or application provisioned on domain 'example.com'"

Modified on: Thu, 23 Jan, 2020 at 12:42 PM

Business Automation Business Automation:5.4 Business Automation:5.5 Business Automation:5.x Business Automation:6.0 Business Automation:6.x Operations Automation

Symptoms

Order failed with following error:

"Instance of application with id 113 and version '4.0.1-70.1' can not be provided: there is web hosting, VPS or application provisioned on domain 'example.com'"

Cause

This issue is caused by misconfiguration of Service Plan - it contains resource "Apache hosting" and "Saas Application" (for example, SaaS Wordpress) and both resources has option auto-provisioning enabled and binding to domain. That result in conflict resources to be provisioned at the same time.

Resolution

Turn off auto host domain
Remove one of resources from Service Template

Internal content

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