Symptoms

Open OA Provider Control panel > Services > Domains and try to search for some domain. In some cases you could face the following issue - OA can return records with duplicated IDs like:

ID      Name            Owner       Registrar Status    Enabled
100820  somedomain.com  Customer    Ready               Yes
100820  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes
100903  somedomain.com  Customer    Ready               Yes

Cause

This issue is reported to the OA maintenance team as POA-97652: "Duplicate domains considered parents of each other" which fixed in Odin Automation 7.1.

Resolution

Please contact your Technical Account Manager or Pooled Technical Associate to discuss the possible workaround. To fix the issue permanently please consider to upgrade the platform to the latest version.

Internal content

Link on internal Article