Symptoms
Create new domain with Internal
hosting type in PCP > Services > Domains, click on the domain, swtich to DNS > DNS records > Add new DNS record, set DNS Record Type
to PTR
, fill other fields and try to save it. The form posts data, but nothing happens, and the form just refreshes without any error messages or additional information.
Cause
POA-95888: Unable to create DNS record with PTR type inside any domain DNS zone in Operations Automation
Resolution
The issue has been fixed in OA 6.0 update 6. As a workaround the PTR record can be created via API method pem.createDNSRecord
. Example of the API request is provided below:
<?xml version="1.0" ?>
<methodCall>
<methodName>pem.createDNSRecord</methodName>
<params>
<param>
<value>
<struct>
<member>
<name>domain_name</name>
<value>testdomain.tld</value>
</member>
<member>
<name>host</name>
<value></value>
</member>
<member>
<name>type</name>
<value>PTR</value>
</member>
<member>
<name>data</name>
<value>testdomain.osa.tld</value>
</member>
</struct>
</value>
</param>
</params>