Symptoms

The following error is shown when trying to transfer Office365 (APS v2.0) subscription to another account:

Parallels Operations Automation error #extype_id #49, module_id #SaaS, Unable to change subscriptions owner. Resource associated with the old owner does not declare support for migration
Error Code: 0xb619b247.
Report ID: XXX**

Cause

Migration of Office365 (APS 2.0) subscriptions between accounts is not supported.

Resolution

Feature Request APSA-11757: "Ability to move O365 APS2 subscriptions" has been created to implement this ability in future versions. Please contact your TAM or PTA to trace the status of the requrest.

Internal content