Symptoms

The following error is shown when trying to access customer's site with database:

Microsoft OLE DB Provider for ODBC Drivers error '80004005'
[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

Cause

On 64-bit Windows systems application pools are configured to run in 64-bit mode by default, however this site needs 32-bit mode.

Resolution

Go to IIS Manager, find the application pool where this website is located and set the parameter Enable 32-bit Application to True.

Internal content