Symptoms
Office 365 Provisioning Tenant task failed with the erro:
Task name
Provisioning "Tenant" for APS application Microsoft Office 365
Last execution output
Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl::taskExecuteWorkflow(const SDK::Platform::Properties&) : [APSC] .
The following error messagecan be foun in the sitelog:
ERROR aps_endpoint: Outgoing request: response error System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly.
ERROR aps_endpoint: Error occured during deletion of dns record [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx], error message: One or more errors occurred.
DEBUG aps_endpoint: Outgoing request: start creating: [method:DELETE; href:/aps/2/resources/yyyyyyyy-yyyy-yyyy-yyyyyyyyyyyy; json:[]]...
Internal Server Error
Cause
Software-related issue #APS-15877: During POST and PUT operations error is thrown in some cases: The underlying connection was closed: The connection was closed unexpectedly.
Resolution
Please contact your TAM or PTA to schedule an update of your OSA environment to version 6.0 or higher.