Symptoms

Update MS DNS task fails with the following error output:

Destination host 'ns01.example.com' (#19), IP '10.1.1.10' : Provisioning request failed. Unknown error 0x80131500 [<response><errorContext description="Unable to create DNS record of type A in zone domain.tld.
Input data:

----------------------------------------------

Record FQDN: sub.domain.tld.
Zone: domain.tld
Dns server: ns01.example.com" code="0x80131500" executeSeqNo="61"><errorSource namespace="DNSManager" procedure="CreateResourceRecord"/></errorContext></response>]

The DNS record type in the error may be different: A, MX, TXT, SRV, etc.

Subdomain sub.domain.tld DNS records contain manually created NS records.

Cause

In case NS records exists for a subdomain, it is considered as delegated by MS DNS, so new records cannot be added.

Resolution

One of the following solutions is possible:

  • Remove NS records for the subdomain.
  • Avoid creating any other DNS records for the subdomain.

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