Symptoms
Going through the Upgrade/Downgrade screen, submitting all parameters and pressing 'Next', the screen hangs and the following errors are shown in Chrome / Firefox debug consoles:
TypeError: Cannot read property 'aps' of undefined
TypeError: billingResource is undefined
Cause
The billing configuration is not available for the APS.
Any APS 2.0 upsell/downsell capabilities become possible with 2 conditions:
There's Business Automation APS deployed in OA.
- The required APS instance has the correct BA settings to communicate with the BA APS.
Resolution
- Deploy Business Automation APS, instructions are available here:
Deployment of APS Billing Application - Provide Bustiness Automation settings for the APS instance.