Symptoms
Customer is trying to remove Front Page Extension from their accounts.
The following error can be found in BA > Home > System > Information > Problem Reports:
Report ID 229
Error Code 0x49f35451
Exception Code 0x5224013b
Error Message Execution Failed: Destroying service of Subscription #1000523 failed: Parallels Operations Automation error #extype_id #51, module_id #IIS,
FrontPage user not found for web site (srv_id 4500)..
Log File /usr/local/bm/log/reports/14-11-13_23-02-41_13367.log.gz
Initiator Task Manager
Creation Time 13-Nov-2014 23:02:41
Sent to Parallels Yes
Global ID 53309262
An attempt to destroy this subscription (or to remove "FrontPage support" from web hosting settings) fails with the same error:
Destroying service of Subscription #1000222 failed: Parallels Operations Automation error #extype_id #51, module_id #IIS, FrontPage user not found for web site (srv_id 4500)..
Error Code: 0x49f35451. Click here to find a solution
Report ID: 239
Cause
The issue is software related, it`s ID is POA-86909
Resolution
The issue has been submitted to development team as a request with ID POA-86909. Please contact your Account Manager to trace its status.
Please contact Odin Technical Support to get the workaround applied.