Symptoms
Task "Dump webspace data to redis" on NG hosting failes due transaction timeout on big customers installation (more that 50.000 websites)
Following error can be found in poa.log:
Oct 25 17:53:01 osscore : DBG [task:20752657:152 RequestProcessor-5804 pau 810898544]: com.parallels.pa.service.db.DbServiceInvocationExceptionConverter Failure in DBServicejavax.ejb.EJBTransactionRolledbackException: could not extract ResultSet at org.jboss.as.ejb3.tx.CMTTxInterceptor.handleInCallerTx(CMTTxInterceptor.java:162) ~[jboss-as-ejb3-7.3.0.Final-redhat-14.jar!/:7.3.0.Final-redhat-14] at org.jboss.as.ejb3.tx.CMTTxInterceptor.invokeInCallerTx(CMTTxInterceptor.java:252) ~[jboss-as-ejb3-7.3.0.Final-redhat-14.jar!/:7.3.0.Final-redhat-14] at org.jboss.as.ejb3.tx.CMTTxInterceptor.supports(CMTTxInterceptor.java:400) ~[jboss-as-ejb3-7.3.0.Final-redhat-14.jar!/:7.3.0.Final-redhat-14]
Cause
This is software issue POA-97913
Resolution
Please contact your Account Manager to track down the status of request.