Symptoms
RAM performance graphics are incorrect in OACI ( almost all the time 100% usage ). prlctl statistics VM_name
command shows incorrect output. Both guest.ram.usage and guest.ram.cached values should not equal zero.
[root@pcsnode ~]# prlctl statistics VM_name|grep guest.ram
guest.ram.usage: 1954
guest.ram.cached: 0
guest.ram.total: 4095
Or
[root@pcsnode ~]# prlctl statistics VM_name|grep guest.ram
guest.ram.usage: 0
guest.ram.cached: 0
guest.ram.total: 0
Cause
Outdated guest Tools in VM
[root@pcsnode ~]# prlctl list -i VM_name|grep Tools
GuestTools: state=outdated version=6.8.23717.1100559
[root@pcsnode ~]# prlctl --version
prlctl version 6.10.24193.1203940
The issue is investigated in the internal requst PSBM-40139.
Resolution
Please contact your Account Manager or pta@odin.com .
As a workaround, please upgrade guest Tools in the Virtual Machine and restart VM after guest Tools update.