Symptoms

Task "Configure OAB Web Distribution settings for OAB service" fails:

Task name Configure OAB Web Distribution settings for OAB service #49
Last execution output  Provisioning request failed. Call of method "SW Managed
Exchange::SetOfflineAddressListWebDistribution" failed.
Type: Parallels.Wpe.Utils.WpeProcedureException.
Inner exception(s):
-------------------
Exception calling "Execute" with "3" argument(s): "There is no such object on the server.
"

Error position:
At C:\Program Files\Parallels\Windows Provisioning Engine\Providers\Common\ProviderUtils\ProviderUtils.psm1:53 char:26
+ [void]$Context.Execute <<<< ($Provider, $Method, $exec_data)

Type: Parallels.Wpe.PowerShell.PowerShellException.
-------------------
Exception calling "Execute" with "3" argument(s): "There is no such object on the server.
"
Type: System.Management.Automation.MethodInvocationException.
-------------------
There is no such object on the server.

Code: 0x80072030. Type: System.DirectoryServices.DirectoryServicesCOMException 

Cause

The reason behind this issue was that several Exchange Organizations does not exist in Services > Email > Organizations

But there are still leftover records in OA database, from which these organizations were fetched and included in the parameters of the failing task.

Resolution

Please contact Odin technical support to investigate and apply a fix.

Internal content

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