Dependencies and Pre-Requisites
Supported Operations Automation versions are 5.5.9 up to 5.5.x and 6.0.3 or later. Operations Automation 6.0-6.0.2 versions are not supported. Starting from Operations Automation 6.0.3, Operations Automation Windows platform (Management Node on Windows) is supported. This application works in the subscription-local mode only.
February 2015 CU is supported.
Fixed Issues
APSA-10734 Task to remove VoiceGreeting fails
APSA-10636 Unable to open 'Phone Number Blocks' under 'Services > Applications > Lync Hosting Pack > Instances', the page keeps loading
Obtaining
Contact your Odin Support account manager to obtain the new version of the Microsoft Lync Hosting Pack Application Package.
Upgrade Procedure
- The upgrade procedure is not reversible.
- The following sequential upgrade is supported: 4.6 > 4.7 > 4.7.4. Cumulative upgrade is supported only for minor updates.
For the detailed upgrade instructions, refer to https://kb.cloudblue.com/en/124355.
Help Resources
Service Automation Lync Server 2013 Hosting Pack Integration Guides are available here:
- Service Automation Lync Server 2013 Hosting Pack Integration Provider's Guide
- Service Automation Lync Server 2013 Hosting Pack Integration Subscriber's Guide
- Service Automation Lync Server 2013 Hosting Pack Integration Online Portal
Internal content
Download link: