Symptoms

It is impossible to initialize the reseller, wizard fails with an error:

Parallels Operations Automation error #error_code #2006, extype_id #200, module_id #ResourceManagement, Subscription #ID does not exist..

Cause

Incorrect service template configuration - branding POA template was not specified.

Resolution

  1. Cancel existing resellers subscription.
  2. Set the correct POA branding template in the resellers template in PBA
  3. Provision new account with new reseller's subscription.

Internal content