CloudBlue Technical Support

Situation

Starting from February 26th 2015 eNom production servers stoped receiving connections over TLS 1.0 protocol. Only TLS 1.2 is supported.

Please upgrade to the following BA versions/install the following hotfixes:

• BA 5.4.x version: hotfix 124688
• BA 5.5.x version: hotfix 124560
• BA 6.0.1 version: hotfix 124689
• BA 6.0.3 and higher: TLS 1.2 support was added

Call to action

The following workaround is suggested:

Via BA UI change value of Host field at eNom plugins configuration settings to legacyreseller.enom.com

For BA 5.5 and 6.0:

• eNom Domain plugin should be configured in the following way:

  1. Open in BA provider control panel:

     Home > System > Settings > Domains > eNom Registrar > Configuration tab

  2. Change Host field value to legacyreseller.enom.com

  3. After saving - check connection.

• eNom Certificate plugin should be configured in the following way:

  1. Open in BA provider control panel:

     Home > System > Settings > Certificates > eNom Registrar > General Configuration tab

  2. Change Host field value to legacyreseller.enom.com

  3. After saving - check connection

For BA 5.4:

• eNom Domain plugin should be configured in the following way:

  1. Open in BA provider control panel:

     Home > External Systems Director > Domain Manager > Registrars > Registrar Enom > Configuration

  2. Change Host field value to legacyreseller.enom.com

  3. After saving - check connection.

• eNom Certificate plugin should be configured in the following way:

  1. Open in BA provider control panel:

     Home > External Systems Director > Certificate Manager > Plug-ins > Plug-in EnomSSL

  2. Change Host field value to legacyreseller.enom.com

  3. After saving - check connection

If some issue appears after applying this procedure or you need assistance in applying this workaround, please do not hesitate to contact Parallels Technical Support with:

http://sp.parallels.com/hcap/support/request/

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