Symptoms
Office365 (APS 1.2) related task fails with the error:
Task ID 12346832
Queue name aps_application_instance5902
Task name APS application 'Microsoft Office 365', id 180, instance 5902 -> service 'customer', instance 16071: executing configuration script
Task description APS application 'Microsoft Office 365', id 180, instance 5902 -> service 'customer', instance 16071: executing configuration script
Subscription ID 1028457
Queue status Failed
Start not earlier than April 24, 2014 03:15
Method name taskExecuteApplicationInstanceScript on OBJREF:SaaSManagerTasks:0:getAPSExternalTasks:0
Last execution output Application configuration script reported errors: 'error id "validation-error", setting id "Configuration": Method edit_customer calling failed. Reason:Type 'CustomerArg' is not supported for deserialization of an array.'
Cause
Incorrect value of variables_order in php.ini on Linux Provisioning Gateway host:
# grep "variables_order =" /etc/php.ini
variables_order = "GPCS"
Resolution
Edit the file /etc/php.ini in the following way:
# grep "variables_order =" /etc/php.ini
variables_order = "GPCSE"
This instruction is mentioned in the O365 Provider's guide: http://download.pa.parallels.com/poa/Office365/doc/70400.htm