Symptoms

Task Change publishing settings for Parallels Plesk Sitebuilder site fails with an output like below:

Task ID 5661042
Queue name      sb_user1425
Task name       Change publishing settings for Parallels Plesk Sitebuilder site 'www.domain.com'
Task description        Change publishing settings for Parallels Plesk Sitebuilder site     'www.domain.com'
Subscription ID 5446
Queue status     Failed
Start not earlier than  Jan-29-2014 14:53
Method name     taskUpdatePublishingSettings on OBJREF:SiteBuilder:0:getSite:404
Last execution output   Resource #248045 does not exist.

The subscription (ID 5446 in the case above) cannot be found at POA > Operations > Subscriptions.

Cause

Software issue POA-88855

Resolution

The subscription, along with all its resources, has already been removed from POA. Therefore, it is safe to cancel this task, so that other tasks (to Destroy the Sitebuilder site, etc), which depend upon this task, will be executed successfully.

The issue will be fixed in future updates of POA in scope of POA-88855. For now please use the above mentioned workaround.

Internal content