Symptoms
Payment was manually attached to the order. Is it possible to find who attached payment to the order?
Answer
It is possible to find it in /usr/local/bm/log/BM.log
.
- Check the time when order went from Waiting for Payment status to Provisioning in Top > Operations > Orders > [order] > Status History (PBA-E 5.5 and later) or Top > Operation Director > Sales Orders > [order] > Order Log (PBA-E 5.4 and earlier).
In
/usr/local/bm/log/BM.log
check for the method AttachPaymentToOrder at the time from step 1. It will look like:Entering method BM_Container::Worker1.3.AttachPaymentToOrder(user = XXX, transaction = 1778820, SID = 2724662, lang = en, HP)
where XXX is id of the user who did it.