Question

There is an order in PBA-E in canceled status. However in its Status History last record corresponds to some other status, Waiting for Payment for example. And there is no record about order movement to canceled. How the order was canceled?

Answer

This order was canceled automatically by PBA-E. It may happen when subscription is expired and being removed. In such case PBA-E does not add any record to order Status History. Feature Request #PBA-59188 was submitted to improve this situation.

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