Symptoms
Billing orders are stuck in status New. The following conditions are true:
- consolidated invoice is enabled (Billing Type: Per Account);
- there is 0.01 difference in order total and applied amount in the invoice;
- in taxes configuration Calculation Type is set to "Calculate Per Document".
in BM.log the error might be found:
Can't assign debit document to debit document
Cause
Issue has been confirmed as bug PBA-56509.
Resolution
To fix current orders you may add new 0.01 detail to them. In that case during next statement day an invoice with additional 0.01 amount for these orders will be created.
To avoid creation of new stuck orders, please, use taxes with Calculation Type(Home>System>Settings>Taxation>Taxes>[Tax]) set to Calculate Per Item.