Domain subscription stays disabled in POA after renewal order is processed

Modified on: Thu, 23 Jan, 2020 at 1:01 PM

Business Automation Business Automation:5.5 Business Automation:5.x Operations Automation Operations Automation:5.5 Operations Automation:5.x Operations Automation:6.0 Operations Automation:6.x

Symptoms

Customer did not pay renewal order in time. As a result his domain subscription was stopped on PBA and POA side.

After paying renewal order subscription is enabled back in PBA, but not in POA.

Cause

The issue was assigned internal ID PBA-58129 (" Domain subscription stays disabled in POA after renewal order is processed") and is scheduled to be fixed in PBA 5.5.8.

Resolution

Plaese enable subscription in POA using POA API call pem.enableSubscription

Internal content

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