Symptoms

Executing OrderProvisioningItemsListGet_API under the user credentials fails:

<string>U3lzdGVtIEVycm9yCgpObyBhY2Nlc3MgcmlnaHRzIGdyYW50ZWQgdG8gbWV0aG9k</string>

which is base-64-encoded message:

System Error
No access rights granted to method

An error is reproduced with any user, even those that have full administrative rights (e.g. admin).

Cause

The issue is caused by the bug #PBA-56787.

Resolution

The bug is expected to be fixed in the next major PBA release (6.0).

An issue can be workarounded using the steps below:

  1. Stop PBA

    /etc/init.d/pba stop

  2. Add the line below to the file /usr/local/bm/conf/BM.methods.list

    BM OItem OrderProvisioningItemsListGet_API ORDERS_VIEW

  3. Run the command:

    /usr/local/bm/tools/configure.pl

  4. Start PBA

    /etc/init.d/pba start

A workaround described is to be reapplied after each PBA update installation.

Internal content